Tasting Collection: €10,000 Saving by Asking the Right Question - Delivery On Time, On Budget
Tasting Collection creates the best tastings of the best drinks as promotional gifts or subscriptions.
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About the customer
Tasting Collection creates the most beautiful tastings of the best drinks as promotional gifts or subscriptions.
The Challenge
Tasting Collection had missed a crucial shipment from China due to a production delay. The goods were essential to their business operations. The customer came up with the solution: air freight, despite the estimated cost of €15,000. This is a typical situation where customers, due to stress and lack of knowledge about alternatives, being willing to pay too much.
Our Solution
We eight as their external logistics department. Instead of booking expensive air freight directly, we asked the most important question: “When do you need the shipment at the latest?”
- Proactive Communication: We took the time to identify the customer's real deadline, instead of blindly implementing the first, expensive solution.
- 15+ years of experience and expertise: Based on the deadline, we investigated alternatives and came up with train transport from China. With a duration of 23 days, this fit perfectly into the schedule.
The Result
Thanks to our proactive approach and expertise, we made a double profit:
- Without Delays: The shipment arrived well on time. Tasting Collection was able to deliver to their customers without interruption continuous.
- No Surprises: The costs fell from €15,000 for air transport to €5,000 for train transport, resulting in a immediate savings of €10,000.
- Sustainable and Efficient: We offered a more sustainable alternative that perfectly suited the budget and schedule.
Conclusion
Logistics service providers often promise more than they deliver. We deliver personal transport with grip and security. That means thinking along, asking the right questions and always finding a solution that fits your budget and deadline.
